Gua sha tools are used to keep body qi smooth. Qi blockages are causes of medical problems, and smoothing the qi is helpful. Scrape downwards, starting at neck, arms, and moving down the body. Caution: although though gua sha tools are often sold as "facial beautifiers", scraping the face can cause blood vessel damage and we advise against using on the face.
Size is 81 mm wide x 50 mm and 7 mm thick. These are genuine and natural and hand made so each will be slightly different.
Rose quartz is related to the Water element, and the Heart Chakra. The energy is related to Love, Gentleness, Emotional Healing, Stress and Spirituality, Unity with the Divine, according to culture and alternative health (reference "Book of Stones").
These are very personal products since it is used on your face and skin, so sale is final. You would not want to purchase an item that you thought might be a "return" and not clean, so we are required by law to have the policy.